Mobile Messaging and Text Communications

Eckenrode Bauman offers a mobile messaging program that allows customers and authorized users to receive text messages related to customer support, account notifications, appointment reminders, service updates, program information, and other communications directly related to their relationship with Eckenrode Bauman.

Collection and Use of Mobile Numbers

We may collect mobile telephone numbers from individuals who voluntarily provide them through our website forms, contact forms, written authorization, verbal consent, inbound text messages, service inquiries, account registration, or other direct interactions.

Mobile numbers are used solely for the purposes disclosed at the time of consent and in connection with providing services, responding to inquiries, managing accounts, scheduling, and delivering customer-related communications. Mobile numbers are not used for unauthorized marketing or unrelated promotional purposes.

Consent and Opt-In

By providing your mobile phone number and opting in through any authorized method, you expressly consent to receive recurring text messages from Eckenrode Bauman for the purposes disclosed at the point of collection.

Opt-in methods may include, but are not limited to:

• Website or online forms
• Written consent forms
• Verbal authorization
• Inbound customer-initiated messages
• Account registration or service requests

Consent is not a condition of purchase or receipt of services.

Message frequency may vary based on user interaction and service needs. Message and data rates may apply.

Confirmation and Ongoing Authorization

After providing consent, you may receive a confirmation message verifying your enrollment in the messaging program. Continued participation constitutes ongoing authorization to receive messages unless and until you opt out.

Opt-Out Instructions

You may opt out of receiving text messages at any time by replying:

STOP

After opting out, you will no longer receive messages unless you provide new affirmative consent. You may receive a final confirmation message confirming your opt-out status.

Help and Support

For assistance with our text messaging program, you may reply:

HELP

Or contact us directly:

Phone: 314-726-6670
Email: tam@eckenrode-law.com

Re-Enrollment After Opt-Out

Users who opt out of the messaging program must provide new express consent before receiving additional messages. Re-enrollment may occur through authorized opt-in methods or by replying START where applicable.

Privacy and Data Protection

Eckenrode Bauman respects your privacy and is committed to protecting your personal information.

We do not sell, rent, share, lease, or otherwise disclose mobile phone numbers or SMS consent data to third parties for their marketing or promotional purposes.

Mobile phone numbers and messaging data are used solely for internal business purposes and service delivery and are protected in accordance with our data security practices.

We may share limited information with trusted service providers who assist in delivering messaging services, provided such providers are contractually prohibited from using the information for marketing purposes.

Recordkeeping and Compliance

Eckenrode Bauman maintains internal records documenting customer consent, including:

• Opt-in source and method
• Date and time of authorization
• Phone number
• Consent language used
• Staff member (if applicable)

These records are retained in accordance with applicable carrier, regulatory, and legal requirements and may be produced in the event of a compliance audit or regulatory inquiry.

Carrier Disclaimer

Mobile carriers are not liable for delayed, undelivered, misdirected, or failed messages.

Delivery is subject to carrier network availability and technical limitations.

Program Changes and Termination

Eckenrode Bauman reserves the right to modify, suspend, or terminate its text messaging program at any time, including changes to message frequency, content, or delivery methods.

Material changes to the program or these terms will be communicated through updated policies or messaging notifications where required.

Governing Agreement

Participation in the mobile messaging program is governed by this combined Privacy Policy and Terms of Use and constitutes acceptance of these terms.

By enrolling in and using the messaging program, you acknowledge that you have read, understood, and agreed to these provisions.